Support
Systems and support.
Tax Partners offers support alongside the systems it licenses. What support covers for your office is discussed and agreed as part of your quote.
How support works
Discussed with your license
Support scope is not standardized or pre-packaged. When you discuss licensing, we also discuss what support your office needs — setup assistance, training, ongoing help, or other arrangements.
What we can discuss
- Initial setup and deployment assistance
- Training for your team on system use
- Ongoing technical support arrangements
- System updates and maintenance
No standard SLA
We do not publish standard support hours, response times, or bundled maintenance packages. All support terms are discussed individually as part of your license quote.
For existing licensees
Need help?
If you have a license and need support, contact us using the details provided in your license agreement.
For new inquiries
Interested in systems?
Request a demo to see our systems, or contact us to discuss licensing and support for your office.